Privacy Policy

TikTok Integration & Content Management Services

Effective Date: Friday, May 30th, 2025

Roberson Media ("we", "our", or "us") provides TikTok content management and integration services through this application.

We value your privacy. This Privacy Policy explains how we collect, use, and protect your information when using our TikTok integration services.

Information We Collect

When you use our TikTok integration services, we may collect:

  • Your TikTok account information (username, user ID, display name)
  • Access tokens required to interact with your TikTok account
  • Public profile data and video metadata as authorized by you
  • Usage analytics to improve our service quality
  • Device information and IP address for security purposes

We do not collect or store your TikTok password or access your private content without explicit authorization.

How We Use Your Information

We use the collected information solely to:

  • Authenticate your TikTok account and verify your identity
  • Provide content management and analytics services
  • Monitor and analyze your content performance as requested
  • Provide customer support and troubleshooting
  • Comply with TikTok API terms and legal requirements
  • Improve our service functionality and user experience

We do not sell, rent, or share your information with third parties for marketing purposes.

Data Storage and Security

  • Access tokens are stored securely and encrypted at rest
  • All communications use HTTPS/TLS encryption
  • Data is processed in secure, SOC 2 compliant environments
  • Regular security audits and monitoring
  • Access controls and authentication requirements for our staff

Data Retention

We retain your data only as long as necessary to provide our services:

  • Access tokens: Until you revoke authorization or deactivate your account
  • Analytics data: Up to 24 months for performance insights
  • Account information: Until you request deletion or deactivate your account
  • Log data: Up to 12 months for security and troubleshooting purposes

Your Rights and Controls

You have the right to:

  • Access your stored data and download a copy
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Revoke application permissions at any time through TikTok settings
  • Object to certain data processing activities
  • Receive your data in a portable format

Data Subject Requests

To exercise your rights or request data deletion, please contact us:

Please include:

  • Your TikTok username used with our service
  • A clear description of your request
  • Verification of your identity (for security purposes)

We will respond to your request within 30 days as required by applicable privacy laws.

Third-Party Services

Our service integrates with TikTok's APIs and may use third-party services for:

  • Analytics and performance monitoring
  • Error tracking and service improvement
  • Cloud hosting and data storage
  • Customer support and communication

Your use of our service is also subject to TikTok's Privacy Policy and Terms of Service. We ensure that all third-party services comply with appropriate data protection standards.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for any international transfers, including standard contractual clauses and adequacy decisions where applicable.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our service, legal requirements, or industry standards. Material changes will be communicated through our platform or via email. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact

If you have any questions about this Privacy Policy or our data practices, contact us at: aivideos@email.com

For EU residents: If you have concerns about our data processing that we cannot resolve, you have the right to lodge a complaint with your local data protection authority.